Consulting Contact Teaching Research Service Personal Harvard S-105 Indiana State University College of Business Terre Haute, In 47809 This page was last updated:  3 August 2008

Jeffrey S. Harper, Ph.D. Consulting Jeff Harper is known internationally for his work with organizations to establish or enhance competitive advantage through the deployment of information technology. Most recently, he has concentrated his efforts in electronic commerce strategies. Dr. Harper designs a unique program for each of his clients, depending upon the particular needs of the firm. Typically, the program is focused on revenue enhancement, cost optimization, or competitive positioning. Some of the cutting-edge topics within electronic commerce that Dr. Harper is currently targeting include search engine optimization, trust and signaling, customer relationship management, and dynamic pricing. These topics are some of the significant pieces of his research and teaching at Harvard University. Typically, when a potential client contacts Dr. Harper, a needs assessment (preliminary investigation) is performed for the organization to determine how his consultation can be most beneficial to the client. He is also happy to respond to a request for proposal. Professor Harper has served as an IT consultant for such organizations as State Farm Insurance, NASA, the U.S. Justice Department, the Department of the Navy, Monroe Guaranty Insurance Corporation, BellSouth Corporation, the Institut des Hautes Etudes de Management (Institute of Higher Education of Management), Casablanca, Morocco, and Université Hassan II, Mohammedia, Morocco. Professor Harper’s research has appeared in academic publications such as the Journal of Information Technology Management, the Review of Business Information Systems, the Journal of Informatics Education and Research, the Journal of Technology Transfer, the Case Research Journal, the Journal of SMET Education, the Journal of Computer Information Systems, and the Journal of the International Academy for Case Studies. For consulting inquiries: Office phone: (812)237-2279 Email: JeffHarper@indstate.edu FAX: (812)237-8129 Personal cell phone: (812)243-2445