Readings List – MIS 690

Spring 2001

The following readings are assigned for discussion on the dates indicated.A prepared student will have read and re-read each assignment and will have made appropriate notes of key issues and points.

January 18: Introducing the Concept of e-Commerce

“Electronic Commerce In The Digital Economy,” The Emerging Digital Economy II, US Department of Commerce, January, 2001 http://www.ecommerce.gov/ede/chapter1.html

“Apps of Steel,” CIO Magazine, October 15, 2000 http://www.cio.com/archive/101500_apps.html

“A crash course in E-commerce,” ZDNet:Business and Tech E-Commerce, November 28, 2000,

http://www.zdnet.com/filters/printerfriendly/0,6061,2646843-103,00.html

February 1: Value Chain Implications

http://www.ncollin.demon.co.uk/valuechain.html “Virtual Value Chains”

http://www.rdisoft.com/ns/vol1iss2/2152.htm"Exploiting the Virtual Value Chain"

http://www5conf.inria.fr/fich_html/papers/P51/Overview.html Businesses on the Web: Strategies and Economics"

February 8: Ebusiness Models, Eproduct strategies

http://www.transaction.net/biz/models/models.html “Transaction Net: Business Models”
http://www.color1.com/3.htm “Five Online Business Models”
http://www.cob.sjsu.edu/celik_a/course/readings/ecvalue.html “A Framework for Identifying Web-Based Electronic Commerce
Opportunities”

February 15: E-business Knowledge Management and Strategy

http://www.brint.com/papers/kmebiz/kmebiz.html "Knowledge Management for E-Business Performance: Advancing Information Strategy to ‘Internet Time’"

http://www2.bc.edu/~gallaugh/stratinnetage.html "Strategy in the Internet Age"

February 22: Customer Relationship Management

http://www.crm-forum.com/academy/vtrm/sld01.htm#top "Value Transformation in Relationship Marketing"
http://www.crm-forum.com/academy/vtrm/sld01.htm#abstract

http://www.crm-forum.com/academy/pcm/sld01.htm#top "Paradigms in customer management"
http://www.crm-forum.com/academy/pcm/sld01.htm#1

February 29: Review for mid-term

March 29: Key Functional Evolution, Security and Legal Issues (Revised)

http://warthog.cc.wm.edu/law/publications/jol/perritt.html “Cyberpayment Infrastructure”

http://www.nga.org/nga/salestax/1,1169,,00.html "The Streamlined Sales Tax Project Answers the Question... Is orange juice a fruit or a beverage?

http://www.geocities.com/streamlined2000/ (Reference for above article)

http://208.237.129.206/sline/124amdedactandagrmt.pdf (Reference for above article)